How to Create Excellent Customer Experience with what's app Integration Omi-Channel ?

In today’s digital world, it is getting more and more difficulty in creating unique customer experience to arouse repeated purchase. Also you may face frustration in inefficient/manual contact management with partners and customers and difficulty in retrieving, analysing and report generation. Also what's app is a very common way of promotion and how we can make use of what's app in capturing more businesses?

Please join our event and we will share more insights on what IT challenges companies faced and how Salesforce Marketing Cloud Solution and Laputa services could improve their ROI and Operation efficiency.  

Salesforce and Laputa will introduce and demonstrate on our latest Salesforce Marketing Cloud solution and our what's app integration solution, to create an excellent customer experience to impress your customers and more effectively in capturing potential businesses in what's app platform!

You can gain insights in:

1. Managing your contacts to encourage repeated purchase

2. Increasing data security and operation efficiency

3. Facilitating report generation and analysis

4. Using what's app integration for capturing more businesses

Date: 18 July 2019 (Thursday)

Time: 2:30 – 5:30 pm (Event will start at 3 pm)

Venue: HKGCC Meeting room 1 (22/F United Centre, 95 Queensway, Hong Kong)

Target: Digital, Media and retail industries Language: Cantonese  

Agenda

3:00-3:15    Introduction of Laputa's Solution and Services 

3:15-3:45    How Salesforce helps Media & Retail industry? 

3:45-4:05    Demo

4:20-5:00    Case Sharing & Whatsapp Integration

5:00-5:30    Q&A

Please register via https://www.eventbrite.hk/e/how-to-create-excellent-customer-experience-with-omi-channel-and-multi-media-platform-18-july-2019-tickets-63468684544 to secure your booking (subject to seating availability; first-come-first-served)