2018 07 / SmarTone's Experience Sharing & ServiceNow Customer Service MGT Solution Introduction

Updated: Oct 25, 2019

Mr. Daniel Leung, Head of Business Markets of SmarTone shared his insights on what CS challenges of SmarTone faced and how ServiceNow solution and Laputa consultancy and implementation service helped improve their ROI and operational efficiency, which Laputa has been serving SmarTone since 2012.


Also a demostration on ServiceNow customer service management solution has been demonstrated.



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