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Retail/FMCG/Consumer Goods

Make every shopper’s experience tailored-made by designing a more coherent, appealing, and complex digital platform.

How we can help:

✓ Provide display, search functions, and advertising from one integrated platform

Insurance representatives and agents will have the tools to deliver more personalised communications across any device, collaborate in online social feeds, streamline service requests, and track new opportunities

✓ Make marketing smarter

Achieve a complete view of all service requests submitted through the web, social media channels, emails, and call centres. Prioritise inquiries, ensure the right person is on the case, and do it all on the Salesforce platform. 

✓ Transform digital commerce and reinvent the store

Engage in more rewarding and meaningful conversations with customers, using smart alert reminders for important life events.

✓ Save money and drive conversation

Always be there for your customers with SOS video chat and real-time interactions from any device, providing peace of mind when your customers need it most with self-service capabilities for tracking claims.

✓ Deliver service that's the whole package

Retain old and attract new customers with timely, holistic, and certifiably accurate data.

✓ Turn consumers into loyal customers

Achieve a complete view of all service requests submitted through the web, social media channels, emails, and call centres. Prioritise inquiries, ensure the right person is on the case, and do it all on the Salesforce platform. 

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Successful Cases

✓ Omnichannel Customer Data Management

Boost analytics with trustworthy customer data to help you deliver consistent, personalized, and multichannel shopping experiences.

Solutions

  • Salesforce Sales Cloud

  • Salesforce Financial Service Cloud

  • OutSystems

  • Automation Anywhere

  • ServiceNow

  • Informatica

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We offer free consultations for all products and services.

We will help you think through your ideas and provide examples for how we can make them happen.

Get a free consultation!
LAPUTA TECHNOLOGIES LIMITED

EMAIL

TEL

FAX

ADDRESS

HEADQUARTERS

8/F DCH Building, 20 Kai Cheung Road, Kowloon, Hong Kong

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Copyright © 2020 Laputa Technologies Limited. All Right Reserved.