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LAPUTA TECHNOLOGIES LIMITED

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HEADQUARTERS

7/F DCH Building, 20 Kai Cheung Road, Kowloon, Hong Kong

TAIWAN OFFICE

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ADDRESS

2/F. No70, Rueiguang Road, Neihu District, Taipei 114, Taiwan

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Copyright © 2019 Laputa Technologies Limited. All Right Reserved. 

SERVICES

Business Solutions

Support Serives

Professional Solutions

Application Development

Mobility Solution

Education Services

Business Solutions

Implementation & solution roll out

 

With one of the LARGEST Salesforce CRM & Cloud Solution Consulting teams in Hong Kong, our successful formula is on a pragmatic approach to the constraints that exist in today’s large organizations, including:

Project Planning

 

Our consulting team will identify your specific needs with careful scoping and a detailed master project plan and work plan. We will provide guidance in designing the architecture of your business processes and goals to achieve.

Project Analysis​

 

Our analysis will start by studying the existing business processes, defining any potential gaps and prioritizing requirements.  After that, our consultant will work together with customers on the goal and milestone together with points of tracking.

Project Design

 

With a detailed process of planning and analysis, our consultant will articulate the solution design, data mapping, migration, business process and delivery model.

After this holistic process, specific financial requirement and project outcomes would be defined, to ensure what we propose would be

cost-effective, scalable, and personalized for business.

Professional Solutions

Configuration & customization

 

Over 10 years of establishment, Laputa has global footprint in Hong Kong, Greater China, APAC and EMEA countries with 100+ Customers and 15,000+ Business Users.  We have a successful history of 400+ CRM implementation projects for companies of all sizes across a range of industries, in Hong Kong and in multiple locations. We offer a comprehensive range of flexible implementation services.

Project Management

 

Our Project team will work closely with you to ensure everything is on track, on time, within budget and fully aligned with your pre-defined project goals & roadmap, for performance tracking.

Solution Implementation

 

Based on your unique requirements, we conduct application configuration, review and different testings, including cycle testing, stress testing and User Acceptance Test. Also we will have regular evaluation of the solution to ensure it fully meets your business needs.

Global & Local Adoption

 

Laputa will guide you all the way to a successful implementation, no matter it is across departments, BUs or countries. A roadmap will be provided to ensure end-users, management and administrators are well informed.

There would be project recap, assessment, live application, training and project summary provided. We work with cutting-edge technology and are experts in providing cloud solutions that are cost-effective, scalable, and personalized for your business locally and globally.  

 

Mobility Solutions

Mobile application development based on Cloud Platform

 

Based on Salesforce.com and AppExchange platform, we create our unique Mobility Application Development for customer. To add value to customers, we leveraged latest mobile technology to streamline business operations, to enhance productivity, customer satisfaction, and faster responses for faster decision making.

Tracking performance with a Roadmap

 

The Roadmap will define the resources and milestones with optimal efficiency, functionality, and synergy.

Maximizing User Experience

 

To ensure an excellent user experience can be delivered, we identify content requirements, design, and overall user-friendliness to help customers exceed customer expectations. ​ ​

App Development & Management

 

To complete the app’s entire lifecycle, we provide end-to-end services including planning, design and coding to prototyping, testing, launching, performance tracking and user analysis, as well as long-term maintenance and upgrades.

We provide custom-built mobile app solutions to meet specific needs of your business and IT environment, and deliver unique functionality to exceed your expectations.

 

Support Services

On-going operation & functional support

 

Our holistic support package with a fixed charge, can keep your systems up and running and face any expected challenges.

Account Manager

 

He or she will be the 1st touch-point and client can always contact our account manager for any need or support, and account manager will escalate and direct the right party for proving the most suitable follow up.

Who's your contact to get technical support?

Project Manager

 

The designated project manager will offer an immediate support to address the technical issue by customers.

How Laputa supports you?

End-to-end handling

 

The process includes reporting, solution discovery and solution application, to testing, evaluation and auditing.

Escalation

 

Escalation is needed for situations with a great business impact.

 

Application Development

Configuration &  customization

Based on customers’ unique situation, we provide comprehensive and value-added services that focus on flexibility, affordability, and business need.

Multi-Cloud Approach

 

We have an unique Multi-Cloud Approach, which we create flexibility for different customers for their mix of solution and services, according to their specific requirement, budget, goals and needs.

IT roadmap driven 

 

Laputa’s team will guide and help put together an IT roadmap driven by your business goals, objectives and your growth plans. We will facilitate and streamline your business priorities, estimation, execution and continuity planning which will ultimately save time and money.

Education Services

Saleforce.com Traning

 

Our certified trainers can help your staff learn the skills and techniques after implementation for adoption, locally and globally.

Software Adoption

 

We will assist with the entire process from planning, testing, implementation to evaluation.

User Adoption

 

We promote a user-friendly transition to suit the needs of your team and encourage user engagement.

Physical Training Courses

 

Laputa offers physical training courses in Hong Kong that will help our clients develop their skills after new adoption. 

On-Request Advanced Training Courses 

 

Also, Laputa offers on-request advanced training courses to your in-house IT teams, which can better tackle with the issue and enhance the knowledge sharing process of IT team.

The training can be day-to-day IT operations, software administration and development, IT management, mobility, and vendor-focused software training. Our advanced training services help accelerate your IT competence in both management and operations – allowing you to enhance workforce productivity and maximize your IT ROI.