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LAPUTA TECHNOLOGIES LIMITED

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HEADQUARTERS

7/F DCH Building, 20 Kai Cheung Road, Kowloon, Hong Kong

TAIWAN OFFICE

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ADDRESS

2/F. No70, Rueiguang Road, Neihu District, Taipei 114, Taiwan

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Copyright © 2019 Laputa Technologies Limited. All Right Reserved. 

ServiceNow is a Single Platform for Automating Business Processes.

Why ServiceNow

is your Best Choice of Workflow Management?

“ ServiceNow a leader in the 2018 Magic Quadrant for IT Service Management Tools ”

Gartner

“ Wave Enterprise Service Management Q3 2018 ”

Forrester Study

“  ServiceNow Named a Leader in IT Service and Incident Management Software ”

IDC MarketScape

“ World’s Most Innovative Companies 2018 ”

Forbes

ServiceNow

Key

Products

#1 IT Service Management (ITSM)

 

ServiceNow ITSM delivers services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM solution.

#3 Now Platform

 

ServiceNow NOW Platforms provides a single platform for automating and digitizing your business processes, and allows users to intelligently automate tasks and workflows that integrate systems, people, and data across the enterprise. 

#2 Customer Service Management (CSM​)

 

Great service means more than just engaging your customers. ServiceNow CSM connects customer service with other teams to resolve issues quickly and proactively.

#4 IT Operations Management (ITOM)

 

ServiceNow ITOM moves IT operations from a reactive team to a proactive one that works intelligently for the business. It gains visibility into your operations footprint, manage service health, and optimize service delivery and spend.

#5 Government, Risk, and Compliance (GRC)

 

ServiceNow GRC transforms inefficient processes by combining security, IT, and risk capabilities into an integrated risk program built on the Now Platform. Continuous monitoring, prioritization, and automation ensure rapid identification and response to risks in real time.

ServiceNow

Key

Benefits

Self-Service  

 

Users can make requests and find information through Self-Service Portal.

Users can assign, prioritize and take actions.

Users can get insights for service improvement.

Automatic Workflow

 

Users can automatically track and process incidents and routed the request to the right resource.

Users can quickly build business applications to automate processes.

Keep Track of Assets and Discovery  

 

Users can maintain an accurate and single view of IT assets.

Users can lower costs by consolidating legacy tools in cloud.

Comprehensive Report provided

 

Users can provide requested data and reports.