Webinar: How to create cross-selling opportunities & build a successful online business with Salesforce in omnichannel?
Time & Location
About the Event
Nowadays, especially under COVID-19, many companies are using omnichannel in engaging with customers, but how can we convert these service enquiries into upselling or cross-selling opportunities?
For a successful omnichannel strategy, we need to gather information into a single Customer Data Platform and build a 360 degree of customer data platform, for delivering personalized customer experience and 1:1 to impress your customers! But how can we get started?
You are invited to join our webinar on 6 August, and we will introduce and demonstrate our World No.1 CRM Solution Salesforce’s Service Cloud solution.
Details are as follows:
Date: 6 August 2020 (Thursday)
Time: 14:15 to 16:00 (Webinar will start at 14:30 & you may start will start at 14:15)
Target: Sales, Marketing, Digital Marketing, and Customer Service professionals with Omni-Channels requirements from different industries
Format: ZOOM webinar (ZOOM link will be sent to you upon successful registration)
1. How companies can create an excellent customer experience & cross-selling/upselling opportunities in Omnichannel?
2. How to build a successful online business with Salesforce?
3. Salesforce Omnichannel Solution demonstration
2:30-2:35 Introduction of Laputa's Solution and Services
2:35 -3:00 How Salesforce solution helps e-commerce and omnichannel to drive for more online businesses?
3:00-3:25 How Salesforce Service Cloud solution helps businesses to up-sell or cross-sell?
3:25-4:00 Solution Demonstration
For registration, please visit https://www.eventbrite.hk/e/how-to-establish-a-b2c-customer-data-platform-for-omni-channel-tickets-113205807618