Save the Children

Salesforce and Laputa helps Save the Children manage its data with CRM
 
Benefits
#1 Salesforce has successfully replaced Excel in managing customer contacts, and the data is Centralized and easier for performance tracking in campaigns.
#2 Users can access customer information via Mobile, anytime, anywhere in real time.
#3 Users can understand the operation and marketing activities better with the new reporting functions.
 
Background 
Save the Children is the world’s leading independent organization for children. Working with 30 national organizations together to deliver programs in almost 120 countries around the world.
 
Industry
NGO
 
Products
Salesforce Sales Cloud
 
Countries Covered
Hong Kong
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Challenges
Users relied on Excel for recording data.
There was Lack of control and visibility of the daily operation.
Reports could not be generated quickly and slowed down the decision making.